Articles
Working as a remote customer services agent for a contact centre can be both challenging and rewarding. Contact Centres generally use a dialler, which is a software tool that automatically dials telephone numbers to connect call centre agents with customers. Here are...
Articles, News
Hi, I would like to introduce myself – my name is Rebecca Rigby, and I am known to friends, family, and colleagues as Becca. I have a varied employment background, mainly in customer service and office administration. I was an Office Supervisor for a...
Articles
STOP PRESS – OLGA HAS NOW GOT A NEW JOB! Here’s Olga’s feedback on the SmartMatching Programme…. “I want to tell you about my training with SmartMatching and how it helped me to find a job. I am from Ukraine. Because of the war, I...
Articles
I consider myself very privileged to have led such a diverse life with so many life and work experiences plus a lot of travelling to places I never knew existed. I live in East Cornwall but grew up in Buckinghamshire, I relocated in 2020. I started my career in the...
Articles, News
Hey You – isn’t it is time that you began to enjoy your work journey.? Perhaps it is time to find a career that makes sense for where you are in your life – one that fills you with purpose and passion? As we look forward toward 2023, would you be interested in...
